Diehard Designs is committed to ensuring user privacy in our products and services. Our privacy and security policy was developed to offer the highest-quality services with the highest level of integrity in dealing with customers and visitors to our web site. This policy is designed to give you a better understanding in how we collect, use and safeguard all personal information provided to us.
When you visit our web site you may provide us with personal information you knowingly choose to disclose that is collected on an individual basis. Web site use information is also collected as you and others browse our web site.
Diehard Designs is the sole owner of the information collected on this web site. We will not sell, share, or in any way disclose this information to others without your consent. You will provide us personal information about yourself, your firm or company, and your practices when you register through our web site e-commerce shopping cart SEO-Cart.
If you choose to purchase products or services from us, you may need to give personal information and authorization to successfully complete your purchase. The e-commerce shopping cart software SEO-Cart order forms request this data from users including: billing and shipping contact information including but not limited to customer name, addresses, phone numbers and e-mail addresses; financial information depending on payment method. Credit card payments require credit card number, card code and expiration date. E-check payments require bank name, routing number and account number. These orders may require other billing contact information including but not limited to billing name, billing phone number, and company name. This information is used for billing purposes and may be used to verify and fill customers’ orders. If a difficulty is encountered when processing an order, your billing or shipping contact information may be used for obvious purposes.
Diehard Designs has implemented multiple levels of web site security to ensure a safe online shopping environment. We use secure servers that are monitored 24/7 and have received SSL secure server certification. To date, Diehard Designs has not received any reports of credit card fraud.
All personal information, billing information, and all other transaction information are required to be collected from at least a 128-bit encrypted secure web page. Upon order submission all information is serialized and securely stored in a database for our customers’ protection. Fraudulent order information is subject to be disclosed to your credit card issuing bank.
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Your IP address is an identifier for your computer or device on a TCP/IP network, in this case, the Internet. Your IP address is automatically collected by our web server to analyze trends, administer the site, and track user movement. Your IP address is stored when you place an order and may be used in fraudulent charge investigations.
We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services that they may choose to purchase. These companies do not share, store or use personally identifiable information for any secondary purposes.
We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our web site.
We provide links to third-party sites. Since we do not control these Web sites, we encourage you to review the privacy policies posted on these (and all) third-party sites.
We do not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems. Diehard Designs encourages parents to go online with their children.
We need your help in making sure your personal information is correct in our systems. Please notify us of changes to your name, address, title, phone number or e-mail address by Telephone 317-292-7542 or through our contact form.
Diehard Designs reserves the right to change or update this policy at any time by posting a notice that we are changing our Privacy & Security Policy.